While it was on, I kept my eye on the Twitter hashtag and there were mixed reviews. Some people loved it, some people hated it- obviously I was part of the former!
I've worked in a few offices and call centres in my time, and it's not a nice environment to work in (for me, at least). Clock watching, long boring days, bosses breathing down your neck- I've always thought that this atmosphere does not breed productivity or happy workers! Thankfully for the workers at The Call Centre in Swansea, their boss Nev agrees with me! I vowed I would never work in an office or call centre again, but I'd gladly go work here. Employees are encouraged to be silly, there's no dress code, tea and coffee are brought to your desk by an albeit slightly angry tea lady, plus you start your mornings off with a good old sing song because Nev says happy people sell. I honestly think that this Nev has got the best management style I've ever seen. He understands that people who dread coming into work do not give their best efforts, and that to make himself money his staff have to be happy, enthusiastic and actually enjoy coming into work. I've had so many managers who have completely ran their staff into the ground and seemed oblivious to the fact that a happy worker = a productive and loyal worker. Serious props to Nev for being such a good manager!
I could not stop laughing all the way through- I won't divulge too much information for those who haven't seen it, but I'll leave you with this trailer in case you don't know what I'm on about or are wondering who the hell this amazing Nev guy is.
The Call Centre trailer had me at the man in the banana suit.
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I didn't watch this, but it sounds good! Is it similar to the office? Your write up makes it sound like it's in a similar vein, that kind of very tongue in cheek observational comedy?
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It was so good! I've not watched the office but it wasn't a pretend programme it was a documentary about a real call centre! You must watch it, it's so funny :)
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